zondervan




Frequently Asked Questions

Can I register a group, even if I don’t know all the names yet?
If I decide later to add more people to my registration, can we get the group rate?
Are meals provided?
Can I bring my child/ren?
What is the dress code for the event?
Will we need to rent a car?
Can I pre-register for the workshops?
Can I bring additional guests to the Comedy Night?
How do we change the name/s in our group that’s already registered?


Don't see your question?  Use the email address on the "Contact Us" page and we will gladly respond as quickly as possible.


Can I register a group, even if I don’t know all the names yet?

It's OK to register your group in order to obtain group pricing. Enter "placeholder" text for each member of the group where you don't know the names. (For example: To Come Later, or A.N. Other, etc.) Be sure to keep the unknown names under the same email address as your primary contact at the church.

Once you know the names, you can re-enter the system and choose "Update an Existing Registration" then add the correct information.


If I decide later to add more people to my registration, can we get the group rate?

The group rate is only possible when the required number of registrants are paid at the same time, and are from the same church/ministry.


Are meals provided?

Your convention registration does not include meals or accommodation. The convention center makes affordable meals readily available in the complex. The Fashion Valley Mall is within easy walking distance, where there are several affordable food options.


Can I bring my child/ren?

With the exception of infants, and by prior arrangement, the convention is for adults only. If you would like to bring your family, we suggest you contact the hotel for childcare arrangements during convention sessions.


What is the dress code for the event?

Business casual. November can bring rain in California, although it is often still quite warm. You will be outdoors between sessions, so bring an umbrella or raincoat just in case! Rooms can also vary in temperature, so consider bringing "layers" to adjust accordingly.


Will we need to rent a car?

For those teams looking at saving expenses, it is really NOT necessary to rent a vehicle if you're flying in to San Diego airport. There are numerous shuttles and taxi's available and the hotel is fairly close. All that you need is on the convention center campus, and the Fashion Valley Mall is just across a footbridge from the center. There is also a trolley station to take you to Old Town and other San Diego city sights.


Can I pre-register for the workshops?

Workshops are first come, first served. However,we will provide the the opportunity to complete a workshop survey during the summer/early fall. Based on the results of the survey, we will assign rooms for adequate seating.


Can I bring additional guests to the Comedy Night?

Any remaining Comedy Night tickets can be purchased at the registration counters on the day of the event. We cannot guarantee tickets in advance.


How do we change the name/s in our group that’s already registered?

Go back to the registration link, and click on "Update Existing Registration" Follow the screens through until you are able to change the names.